Supported formats in the Files menu
The Files menu accepts the following file extensions when you add a file:
| File type | Extensions |
|---|---|
| Images | .jpg, .jpeg, .png, .gif, .bmp, .svg, .ico, .webp, .cur |
| Videos | .mp4, .webm |
| Audio | .mp3, .wav, .ogg |
| Fonts | .otf, .ttf, .woff, .woff2 |
| Documents and data | .pdf, .json |
| HTML | .html, .htm |
Audio, font, PDF, JSON, and HTML uploads may be unavailable depending on your account's permissions and enabled file types.
An uploaded HTML file must be self-contained: inline its CSS and JavaScript, and do not rely on calling an external API at runtime. If the page references images, upload those images to the Files menu first, then edit the HTML to point at their Wallboard-hosted URLs before uploading it — a local or relative image path will not resolve once the file is uploaded.
An accepted upload format does not guarantee playback on every device. Playback also depends on the device platform and its browser or player version. Check the relevant player documentation when choosing a format for your screens.