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How to enable Two-factor authentication

This article shows you how to change your password if you are able to log in.

  • In the bottom-left corner click on your name/profile icon. This will open the Profile settings

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Enable 2fa

  • In the Two-factor authentication modal turn on the switch to enabled

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Confirm modal & Authentication

  • You will see a confirm modal.
  • You can scan the QR code here or you can scan the QR code afterward by hovering on the QR code icon
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  • You have to scan the QR code which appears in the popup, with authenticator mobile phone application (for example Google Authenticator, Microsoft Authenticator, Authenticator App from Apple App Store).
  • Download your authenticator from the Google Play Store for Android, or from the Apple App Store for IOS.
  • Start the authenticator on your phone.
  • Hover on the QR code icon, and scan the code.
  • When the app successfully recognized your profile, you can finalize the saving of it to your phone.
  • You are done with setting up the authenticator app. You have to see your email address with a login code in the application.

Login

  • You will get a new one-time login code every 30 seconds, which you have to fill into the One-time password field on the Wallboard Login page.

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caution

If you lock yourself out of the system (because something happened to your phone), your Network Owner or a System Administrator can help to resolve the problem.