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Series 5

Supported devices​

If you are able to choose which BrightSign products to use, we recommend the XC, XT or XD product lines for maximum performance.

More about Brightsign XT product line

XT1145-fancy.png

  • Max. 2 Full HD or 2 4K videos at once.
  • Can display a single 8K video.
  • XT2145 model contains an additional HDMI output slot.
  • XT1145 and XT2145 models contain an HDMI input slot.
  • Wallboard sensor handling on the XT1145 and XT2145 models through USB type A or type C.
  • Wallboard sensor handling on the XT1145 and XT2145 models through 3.5mm RS-232 Serial Port.
  • Wallboard sensor event receiving with IR control.
  • Wallboard sensor handling through GPIO ports.
  • Power over Ethernet

Known limitations on BrightSign series 5 devices​

BrightSign Series 5 players no longer support per widget rotation. Only the entire display can be rotated.

Please note

This means non Hardware Accelerated player will rotate but the media source inside them will not

Currently supported firmware versions for JSCore BrightSign players​

Known firmware issues​

We provide support for the series 5 devices with firmware version 9.

Please note

However, please be aware of firmware and platform limitations when using these devices.

We recommend using the latest JSCore application, with latest BrightSign FW 9 which you can find below

We are actively collaborating with BrightSign to address reported issues in the latest firmware.

Here are the issues we have reported:

  • HDMI output doesn't always turn back on after significant time turned off
  • LS and HS devices have rendering issues with page and widget animations
  • Playing media with different sample rates causes audio drops after a few hours
  • HTTP streams are currently causing restart on Series 5 devices
Please note

The workaround to show HTTP streams is to set the Stream widget's type to RTSP and paste the HTTP stream url into that widget.

  • Video synchronization puts strain on the devices and can cause crashes
Please note

Disabling video synchronization with Advanced device configuration can prevent some of the aforementioned crashes due to video synchronization strain.

However, please be aware that it can cause unexpected behavior with video synchronization. Page changes will still be synchronized, between two devices, but there will be no guarantee that videos start and finish at the same time.

To read more about synchronization on BrightSign please visit our article

{
	"configuration": [
		{
			"type": "VIDEO_SYNC",
			"enabled": false
		}
	]
}

9.0.120​

We provide support for the series 5 devices with firmware version 9.

Please note

However, please be aware of firmware and platform limitations when using these devices.

A known issue with 9.0.120. is

  • HTTP streams are currently causing restart on Series 5 devices

Previous firmware releases​

For all the previous firmware releases you can visit BrightSign's official page

Due to being a constantly evolving codebase we do not wish to embark on keeping our own database of recommended firmware versions.

Instead, we recommend downloading it from the following official source: https://www.brightsign.biz/resources/software-downloads/

Which contains all the downloadable BrightSignOS for each player type

BrightSign_OS

Latest JScore application​

Please note

Series 5 devices are only supported by JSCore application, Legacy application versions do not run on Series 5 devices

You can find out about our latest JSCore application in our changelogs.

To learn more about JSCore in general click here.

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