Series 5
Currently recommended device line-up
Select the perfect device to make your content stand out!
Here's a quick overview of the device models we typically recommend and are well-acquainted with:
Manufacturer / Model series | Platform / FW | Chromium version |
---|---|---|
BrightSign Series 5 XC, XT, or XD | 9.0.145.1 | 87 |
Device line-up overview
- Brightsign XC series
- Brightsign XT series
- Brightsign XD series
- Brightsign HD series
- Brightsign LS series
More about Brightsign XC product line
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More about Brightsign XT product line
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More about Brightsign XD product line
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More about Brightsign HD product line
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More about Brightsign LS product line
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Known limitations on BrightSign series 5 devices
BrightSign Series 5 players no longer support per widget rotation. Only the entire display can be rotated.
This means non Hardware Accelerated player will rotate but the media source inside them will not
Currently supported firmware versions for JSCore BrightSign players
Known firmware issues
We provide support for the series 5 devices with firmware version 9.
However, please be aware of firmware and platform limitations when using these devices.
We recommend using the latest JSCore application, with latest BrightSign FW 9 which you can find below
We are actively collaborating with BrightSign to address reported issues in the latest firmware.
Here are the issues we have reported:
- HDMI output doesn't always turn back on after significant time turned off
- LS and HS devices have rendering issues with page and widget animations
- Playing media with different sample rates causes audio drops after a few hours
- HTTP streams are currently causing restart on Series 5 devices
Please note
The workaround to show HTTP streams is to set the Stream widget's type to RTSP and paste the HTTP stream url into that widget.
- Video synchronization puts strain on the devices and can cause crashes
Disabling video synchronization with Advanced device configuration can prevent some of the aforementioned crashes due to video synchronization strain.
However, please be aware that it can cause unexpected behavior with video synchronization. Page changes will still be synchronized, between two devices, but there will be no guarantee that videos start and finish at the same time.
To read more about synchronization on BrightSign please visit our article
{
"configuration": [
{
"type": "VIDEO_SYNC",
"enabled": false
}
]
}
9.0.145.1
We provide support for the series 5 devices with firmware version 9.
However, please be aware of firmware and platform limitations when using these devices.
A known issues with 9.0.145.1. are
- HTTP streams are currently causing restart on Series 5 devices
- HDMI input issues
- HDCP not supported
9.0.120
A known issue with 9.0.120. is
- HTTP streams are currently causing restart on Series 5 devices
Previous firmware releases
For all the previous firmware releases you can visit BrightSign's official page
Due to being a constantly evolving codebase we do not wish to embark on keeping our own database of recommended firmware versions.
Instead, we recommend downloading it from the following official source: https://www.brightsign.biz/resources/software-downloads/
Which contains all the downloadable BrightSignOS
for each player type
Latest JScore application
Series 5 devices are only supported by JSCore application, Legacy application versions do not run on Series 5 devices
You can find out about our latest JSCore application in our changelogs.
To learn more about JSCore in general click here.