Add a device

Register a device

After you install the Wallboard application on a device you will see a four digit code on the screen.

You have to login to the editor interface to add a new screen.

1.x UI

Once you are at the Homepage press the "+" icon and select Screen.

In the add screen modal you will see the following:

• Temporary id / Serial: Enter it's 4-digit code.
• Name: Give a name to your new screen
• Choose a license order
• Choose a content: Optionally you can choose a content, that will get assigned to the screen at the moment of registration
• Team: Optionally you can assign the Screen to a team or multiple teams
• Pre-register device: You can pre-register devices by serial number, this will create a placeholder device that is equivalent to the offline devices, but they will not own statistics and metrics data due to they have never played before.
• Advanced

Advanced

In the add screen modal you can flip the Advanced switch, which enables more customization before finalizing the Screen register process

2.x UI

Go to Devices press the "+" icon and select Add device.

• Temporary id / Serial: Enter it's 4-digit code.
• Name: Give a name to your new screen
• Choose a license order
• Choose a content: Optionally you can choose a content, that will get assigned to the screen at the moment of registration
• Team: Optionally you can assign the Screen to a team or multiple teams
• Pre-register device: You can pre-register devices by serial number, this will create a placeholder device that is equivalent to the offline devices, but they will not own statistics and metrics data due to they have never played before.
• Advanced settings tab
• Working hours tab

Advanced

In the add screen modal you can flip the Advanced switch, which enables more customization before finalizing the Screen register process

Here is a list of the available settings:

• Install rule
• Screen group
• Tags
• Show screen name
• Show console
• Show device info
• Show state indicator
• Choose an emergency content
• Set emergency status
• Time zone
• Reboot time
• Working hours
• Weather location
• Rotation
• Rotation type
• Brightness level
• Volume level
• Datasource
• Data row ID
• Sensor config
• Advanced config

Register a device by serial number

Instead of the 4 letter code you can use the devices serial number to register the device in our system instead of the 4 digit code on screen.

Please note

Not every device can be added via serial number. Only the ones that report the serial about themselves (such as LG Samsung, BrightSign, and some Android devices, such as Qbic)

Pre-register a device by serial number

You can utilize Pre-register functionality to register devices that are currently offline. You can utilize the device's serial number to create a placeholder for the Screen. This placeholder will be later found by the device and used as the registration.
This helps to automate device registration and ensures quick recognition and re-registration after resets or reinstalls, simplifying device management process.

To utilize the pre-register functionality you will need:

• A valid 9 character long Serial number
• A Name for the device
• A valid license order
• If all the above are correct you can switch on the Pre-register switch and create your placeholder device

1.x UI	2.x UI

Please note

You can only pre-register devices that have valid serial number, and they report this serial number about themselves.

To differentiate pre-registered screens from normal offline screens:

1.x UI	2.x UI
There is an icon in the left hand corner.	The preview icon is different on these devices

Newly added screen appears as a duplicate of an existing screen in the system

A device in the editor interface is showing up as a duplicate of an already existing device
We so far could only confirm this issue's existence on Windows devices.

This issue may be caused by both Windows devices being installed from the same pre-prepared ISO, resulting in matching hardware IDs, thus the pre-registration process falsely finds the older also active device.

To solve the issue, please check the device's hostname and make sure they are unique. To do so please visit This PC > Properties > Device name > Rename this PC