Skip to main content

Notification rule - Datasource error

Immediate Notification:
Receive alerts when there is an error with the external datasource, enabling swift issue identification and resolution.

Issue detection:
Address datasource problems or connectivity issues with proactive alerts.

Visual Indicators:
Alert icons are automatically applied to datasources meeting alert conditions, ensuring visibility.

Add Notification rule​

To create a Notification rule, select Datasource error type then follow these steps:

Fill the creation modal​

Basic Information​

  • Name: Assign a name to your alert rule.
  • Teams: Select teams that will manage and view the alert rule (available if at least one team is set up).
  • Message: Define the message that will be displayed when a datasource error occurs.
  • Enabled: Toggle this option to enable or disable the alert. If disabled, notifications will not be sent, and alert icons will not be displayed.
  • Notification Channels: Choose the recipients who should receive alerts.
  • Error counter threshold: Define the number of minutes elapsed from the last successful connection before the alert triggers (default: 1 minute). Leaving this field empty sets the value to 0.
  • Delay after alert: Define the number of minutes until the next evaluation after the alert (default: 2 minutes). Leaving this field empty sets the value to 0.

Set Working times​

  • Working days: All days are selected by default.
  • All day: All days are enabled by default. If you disable it, you will be able to set working hours.
  • Working hours: You can set working hours to define when the alert should send notifications to the recipient.
  • Time zone: You can set the timezone here.

Final steps​

After you have filled the modal with the necessary information, click on save.

  • An alert icon will appear on the affected datasources, and once an error is detected and meets the delay threshold, notifications will be sent via the selected channels.

Check which datasources are under alert​

On the Home screen, you can check which datasources are currently under alert.

Affected datasources​

Next to the Notification rule, you can find the list of affected datasources.

Actions on Notification rule​

In the actions settings, you can choose which actions are available for you to use directly on the selected item. This lets you customize which actions you see and can perform.

  • Active alerts: Here you can see if the alert is enabled or not.
  • Edit: Here you can edit the notification channel.
  • Remove: Here you can remove the notification channel.
Last updated on