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Automatic Client Update

In this article we will explain, how different device update methods work.

  • Every 30 minutes the devices search for a new update, and download it.
  • The next time the device is rebooted the changes will take effect and the update will be installed.

How update works on different devices​

Update on Android​

The application should automatically update when the device is restarted and the update has been downloaded to the device.

However, if the device is not rooted, a manual update might be required.

Learn more: Manual Device Update

Update on Windows​

Similar to rooted Android devices, the application updates automatically upon a device restart.

The Update command sent from the Device Settings will only restart the application.
  • If the device is locked via KIOSK mode it WILL restart the whole device.

Update on BrightSign, LG, and Samsung​

JsCore to JsCore latest version​

The software attempts to update every time it restarts.

Legacy application to Legacy latest version​

BrightSign​

Similar to Android and Windows, automatic updates occur on device restart

LG, and Samsung​

Auto-update is not available for legacy LG and Samsung platforms.

  • However, you can update it from the Editor site, there is no need for a manual update.

Legacy latest version to JsCore application​

This task can only be completed using the User command, it cannot be updated otherwise.

SUPPORT

To know more about updating legacy latest version devices to JsCore application, please contact support!