Online device shows offline state in Editor

A device in the editor interface is showing to be offline when it should be online.

POSSIBLE CAUSES	FIXES
This issue can be caused if your device is actually inactive or you are looking at two different devices. One in the system and one in real life.	Check and make sure that you are looking at the same device that seems to be inactive in the system and make sure it is turned on.
Most of the time this issue appears when the device doesn't have an internet connection.	Check and make sure that the device that seems to be inactive in the system has an internet connection.
Some android boxes can not handle an Ethernet and a Wi-Fi connection simultaneously.	Check and make sure that the device that seems to be inactive has only the Ethernet or Wi-Fi connection enabled at once.

Contact

For help, contact your system administrator!