Enable Two-Factor Authentication
Note
This article shows you how to change your password if you are able to log in.
Enabling two-factor authentication allows you to make login more secure by requiring an additional step when logging in to the Wallboard system.
 | In the top-right corner click on your name/profile icon. This will open a popup and here click the Profile button. |
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Turn on the 'Use 2 factor authentication' slide box.
2FA and login with QR code
- You have to scan the QR code which appears below the slide box, with authenticator mobile phone application (for example Google Authenticator, Microsoft Authenticator, Authenticator App from Apple App Store) .
- Download your authenticator from the Google Play Store for Android, or from the Apple App Store for IOS.
- Start the authenticator on your phone.
- Select the Read QR code mode, and scan the code on your Profile settings.
- When the app successfully recognized your profile, you can finalize the saving of it to your phone.
- You are done with setting up the authenticator app. You have to see your email address with a login code in the application. You will get a new one-time login code every 30 seconds, which you have to fill into the One-time password field on the Wallboard Login page.
NOTE
If you lock yourself out of the system (because something happened to your phone), your Client Owner or a System Administrator can help to resolve the problem.