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Issue with auto update on android version 4.0.105 to 5.0.96

Automatic updates may not work if you are using Android versions 4.0.105 to 5.0.96 and have previously set a version limit.

  • To resolve this, we recommend updating to the latest release version (5.0.127 or higher) by manually installing the application.

To remotely update the application, use the Install Application option.

Steps to update:​

1.12 UI​

  • Go to Right-click > Manage.
  • Select Install Application.
  • Enter the APK URL in the provided field.

2.0 UI​

  • Navigate to Settings > Downloads, copy the URL of the latest activated version, and ensure the version number is 5.0.127 or higher.
  • Go to Devices.
  • Click on the device and navigate to the Settings tab.
  • Locate Install Application under Advanced Controls.

Example URL format (customize with your domain):​

https://your.server.domain/api/storage/update/MSD-Wallboard-Client-release.apk

To install a specific version (e.g., 5.0.127), adjust the URL accordingly:​

https://your.server.domain/api/storage/update/android/com.msd.wallboard.client/default/5.0.127/MSD-Wallboard-Client-release.apk