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Administrator Overview

The super administrator role in Wallboard provides access to system-wide management and configuration functions.

Super Administrators manage users, devices, content, and system settings across the entire digital signage network.

This document outlines the key administrative functions available in the system.

Administrative Functions​

Administrator accounts can perform the following tasks:

  • Manage users, customers, and access permissions
  • Control devices and license allocation
  • Configure templates and data sources
  • Access system logs and analytics
  • Configure system settings and branding

User & Organization Management​

Customer Management​

Administrators can create and manage customer accounts with the following capabilities:

  • Create customer accounts and organize them in hierarchical structures
  • Establish parent-child relationships between customer organizations
  • Configure customer-specific settings and permissions
  • Control which content is accessible to each customer group

User Management​

The system provides the following user administration functions:

  • Create and manage user accounts
  • Assign roles that determine user permissions
  • Configure authentication settings and password policies
  • View user activity logs
  • Enable, disable, or modify user accounts

Device & License Administration​

License Management​

Administrators can manage software licenses through the following functions:

  • Monitor license usage across all devices
  • Allocate licenses to specific devices
  • View license expiration dates
  • Generate reports on license utilization
  • Track available and used licenses

Device Management​

The system provides centralized device management capabilities:

  • View device status and connection information
  • Configure device settings remotely
  • Access device diagnostic information
  • Group devices for bulk operations
  • Schedule device maintenance tasks

Unregistered Device Management​

Administrators can manage devices attempting to connect to the network:

  • View unregistered device connection attempts
  • Approve or deny device registration requests
  • Review device connection logs
  • Configure device registration policies

Content & Data Management​

Template Management​

The system provides template management functions:

  • Manage Central Templates
  • Manage Local Templates stored on individual server
  • Set permissions for template access and modification
  • Track template versions and changes

Data Source Configuration​

Administrators can configure connections to external data sources:

  • View and monitor existing datasources
  • Manage Global datasources
  • Manage customer owned datasources
  • Manage Ad-hoc datasources

JDBC Driver Management​

The system allows management of database connectivity drivers:

  • Install JDBC drivers for database connectivity
  • Update existing drivers
  • Test driver functionality
  • Remove unused drivers

Monitoring & Analytics​

System Logging​

Administrators have access to system monitoring tools:

  • View system logs for troubleshooting
  • Access AI-powered analytics for pattern detection
  • Configure automated alerts for system events
  • Generate reports on system usage
  • Monitor system performance metrics

Edge Server Management​

The system supports distributed content delivery through edge servers:

  • Deploy and configure edge servers
  • Set caching policies for content distribution
  • Monitor edge server status and performance
  • Configure load balancing between servers
  • Set up failover configurations

System Configuration​

Core System Settings​

Administrators can configure system-wide settings including:

  • Data Source Refresh Rates: Set minimum refresh intervals for data sources
  • Template Synchronization: Configure how templates update across the system
  • Language & UI Preferences: Set interface language and display options
  • AI Assistant Features: Enable or disable AI assistance features
  • Device Metrics Collection: Configure which device metrics to collect
  • Communication Integrations: Configure SMS notifications via Twilio
  • API Authentication: Set up authentication for API access
  • Displayer Configuration: Configure settings for displayer version

White Label Customization​

The system supports customization of the user interface:

  • Upload company logos and branding elements
  • Customize login page appearance
  • Set custom favicons
  • Configure color schemes
  • Customize system messages displayed on devices
  • Apply branding across all user interfaces

Application Version Management​

Administrators can manage client application versions:

  • Test new application versions before deployment
  • Schedule version updates
  • Monitor update progress across devices
  • Roll back to previous versions if needed
  • Manage version deployment by device group

Additional Resources​

For detailed information about specific administrative functions, refer to the individual documentation sections for each feature area.

SUPPORT

If you need assistance with administrative functions, please contact our support team at support@wallboard.info

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